Frequently Asked Questions
Everything you need to know about Kuvings premium kitchen appliances and your shopping experience.
What makes Kuvings Whole Slow Juicers different from traditional juicers?
Kuvings patented Cold Press technology uses a low-speed masticating method to preserve enzymes and nutrients. Our 'Whole' design features a wide feeding tube that allows you to juice entire fruits and vegetables, significantly reducing prep time and oxidation.
What is the standard shipping time for orders?
Orders are typically processed within 1-2 business days. Standard shipping within the continental United States usually takes 3-7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for kitchen appliances?
We offer a 30-day return policy for products purchased directly from our website. Items must be returned in their original packaging with all included accessories. Please note that a restocking fee may apply to used appliances.
Do Kuvings products come with a warranty?
Yes, Kuvings is known for industry-leading durability. Most of our residential slow juicers come with a 10-year limited warranty on the motor and a 1-year warranty on parts to ensure your long-term satisfaction.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. We also offer flexible financing options through Affirm for customers who prefer to pay in monthly installments.
Are the plastic components of the juicers BPA-free?
Absolutely. All juicing parts that come into contact with food, including the juicing bowl and jugs, are made from high-quality, BPA-free Tritan or Ultem materials to ensure the highest safety standards for your home.